What is Motime.ca?
Motime.ca is the leading source for ringtones and mobile content in Canada.
What can be found on Motime.ca?
Motime.ca contains content to personalize your phone, like ringtones and wallpapers. The content is listed by genre, but also in lists based on specific criteria: the newest, the most popular and featured ringtones.
I forgot my password. What do I do?
You can retrieve your password right from your phone! Text the word PASSWORD to 63232 and you will receive a text back with your password.
How do I download content?
If you are a new member, you must first complete the sign-up process for Motime.ca. Once you've found a Ringtone or Wallpaper you want to download, click Get It; Then: 1) Sign Up: On the next page, fill in the requested information, read the subscription agreement and click Enter; 2) Confirm: Once you receive your PIN message on your phone, you can either reply OK or enter it on the website. When you get confirmation that your sign-up was successful, you are ready to start downloading.
Does downloaded content expire?
No, it doesn't expire. Once you download something, it's yours to keep forever. However, if you change phones, you will have to re-download any mobile content.
How do I download content?
If you are a new member, you must first complete the sign-up process for Motime.ca. Once you've found a Ringtone or Wallpaper you want to download, click DOWNLOAD; Then: 1) Sign Up: On the next page, fill in the requested information, read the subscription agreement and click Enter; 2) Confirm: Once you receive your PIN message on your phone, you can either reply OK or enter it on the website. When you get confirmation that your sign-up was successful, you are ready to start downloading.
What are credits?
Credits are used to redeem and download content. 1 Ringtone = 1 credits All other mobile content (wallpapers) = 1 credit
What is a Preview?
All Ringtones available on the Motime.ca have a 30 second preview. All Wallpapers available on Motime.ca will also have a thumbnail preview of the graphic. These previews are available to all users.
Why won't my content download when I click on the link?
Please confirm that you have access to the mobile internet (WAP) on your phone. If you need help adjusting your settings, or if you're not sure, please contact your wireless carrier.
How do I sign up?
To sign up for Motime.ca, click on any content on the site and follow the sign up instructions.
How do I pay for my Motime subscription?
For your convenience, in lieu of a credit card, you pay directly from your phone. Your wireless phone bill will reflect the charges for the content you downloaded, so credit cards are not required. Your subscription will renew each month until you cancel.
How can I cancel my subscription?
Via SMS: You can cancel the service via SMS by sending STOP to 63232. On the Web: You can also cancel your account through our website. To cancel your account online, log in and CLICK HERE. Via E-mail: You can request cancellation via E-mail . Be sure to include the 10-digit number attached to your subscription that you which to unsubscribe as this will expedite your request. Call 1-877-323-2226 to speak with one of our agents who are available seven days a week from 9AM to 9PM EST. You can also unsubscribe using our automated system.
Can I block a phone number?
To your number from Motime, send a text message with the word BLOCK to 63232 This will block the number from our service. You must send the message from the phone you wish to be blocked, or else it will not work correctly.
How do I block a number from motime?
To your number from motime send a text message with the word BLOCK to 63232 This will block the number from our service. You must send the message from the phone you wish to be blocked, or else it will not work correctly.
How do I contact Motime.ca if I have any additional questions?
Just send us an E-mail. Please be sure to include your 10 digit mobile phone number. You can also call 1-877-323-2226 to speak with one of our agents. They are available seven days a week from 9AM to 9PM EST for assistance.